Privacy Policy

At Scents For Cents, we respect your privacy and are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, store, and disclose your personal information when you interact with us online or offline.

1. Information We Collect

We may collect the following types of personal information:

Your name, email address, phone number, and billing/shipping addresses.
Payment details (processed securely via third-party providers — we do not store credit card numbers).
Order history and transaction details.
Information you provide through customer enquiries, reviews, or when signing up for newsletters.
Technical data such as IP address, browser type, and Website usage information (via cookies).

2. How We Collect Information

We collect personal information when you:

Place an order through our Website.
Contact us by email, phone, or social media.
Subscribe to our marketing communications.
Browse or interact with our Website (cookies and analytics).

3. How We Use Your Information

We may use your personal information to:

Process and deliver your orders.
Communicate with you about orders, enquiries, or promotions.
Improve our products, services, and Website experience.
Comply with our legal obligations under Australian law.

You may opt out of receiving marketing communications at any time by clicking the “unsubscribe” link or contacting us directly.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

Trusted third-party service providers (e.g., payment processors, couriers, IT support).
Regulators, law enforcement, or government bodies if required by law.

5. Cookies & Website Analytics

Our Website uses cookies to enhance browsing, track performance, and improve user experience.
Cookies may collect non-identifiable information about how you use the Website.
You can disable cookies in your browser, but some features of our Website may not function properly.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Access & Correction

You have the right to:

Request access to the personal information we hold about you.
Request correction if your information is inaccurate or incomplete.

To make a request, please contact us using the details below.

8. Overseas Disclosure

Some of our third-party service providers (such as payment gateways or cloud storage services) may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure compliance with the Australian Privacy Principles.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our Website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or wish to make a privacy complaint, please contact us:

Scents For Cents
Email: info@scentsforcents.com.au
Website: www.scentsforcents.com.au